What information do we collect?
If you buy services and register on the App or request further information from
How will information about you be used and shared?
The information collected by
– verify your identity and details of your payment method or credit card account
– Process your order
– communicate with you
– provide you with information relating to our new products and services (please see section 5 below for further details)
– administer the App and provide customer services
– investigate any complaints about the App
– personalise your experience of the App
– meet legal, regulatory and compliance requirements
To help constantly improve and tailor the service
If you provide a credit or debit card,
Transfer of your information outside the EEA
Our product and service range is always changing and
Cookies and related tracking technologies
Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the App and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.
Category 2: Performance Cookies
These cookies collect information on how people use the App. For example,
Category 3: Functionality Cookies
These cookies remember choices you make (such as search parameters regarding products and services). These can then be used to provide you with an experience more appropriate to your selections and to make your visits to the App more tailored. The information these cookies collect may be anonymised and they cannot track your browsing activity on other apps/websites.]
Category 4: Targeting cookies or advertising cookies
These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of advertising campaigns. The cookies are usually placed by third party advertising networks. They remember the websites you visit and that information is shared with other parties such as advertisers.
Category 5: Social Media Cookies
These cookies allow you to share what you have been doing on the App on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies of the relevant social media outlet for how their cookies work.]
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies (or disabling future cookies) you may not be able to access certain areas or features of the App.
To find out more about cookies please visit: www.allaboutcookies.org or see www.youronlinechoices.eu which contains further information about
Use of Web Beacons
Some sections of our App and emails may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these sections or read our emails. Web beacons collect only limited information which
Sale of the business
If our business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
Access to your information
You are entitled to see information
Updating your information
You may review, correct, update or change your personal information at any time by contacting us at firstname.lastname@example.org or amending your account details on the App.
Our App contains links to other apps/websites over which we have no control. We are not responsible for privacy policies or practices of other apps/websites to which you choose to link from our App. We encourage use to review the privacy policies of those other apps/websites so you can understand how they collect, use and share your information.
How to contact us
If you have any questions about this policy or your personal information, please contact us by email on email@example.com.
Still need help?
For any other questions, please email us at firstname.lastname@example.org or chat to us in the App.